1). We are committed to delivering your order accurately, in good condition, and always on time promised by our customer care executive or on website or mobile. Below are some more shipping related points:
a) Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
b) We make our best efforts to ensure that each item in your order is shipped within 2-3 working days of the order date. However in some cases, it may take longer, upto 5 or more working days, to ship the order as the product may have to be procured by the awei where there is a heavy demand.
c) Awei.in shipout orders on all week days (Monday to Saturday), excluding Sundays and public holidays.
d) While Awei.in strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
e) If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our customer care number at 8001919000 (10.00 a.m. to 6.00 p.m. / 6 days a week), or write an e-mail to firstname.lastname@example.org mentioning your order id/number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
2) We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
3) There are NO hidden charges when you make a purchase on Awei.in. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
4) You have probably noticed varying estimated delivery times of the product you are interested in. Delivery times are influenced by product availability, your shipping destination and the courier partner's time-to-deliver in your location.
5) If you are not comfortable making an online payment on Awei.in, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for [COD] orders. Foreign currency cannot be used to make a [COD] payment. Only Indian Rupees accepted.
Cod is chargeable and buyer have to pay minimum of Rs. 60/- presently at the time of delivery. While doing checkout there is a minimum amount [COD Charge] is added with the product amount. This charge can be fluctuate depending on the policy.