Contact Us

1. Track your order on your mobile

Your order history and updated order status can be found in your My Account page. To track an order on your mobile, SMS AWEI space Order Number to 800 1919 000.

How to find your order number and sub-order number?

2. Send us SMS We will call you back provided you are not registered under DND.*

Awei looks forward to helping you with your inquiry. We respond to SMS in the order that they are received, we will respond to your email as quickly as possible. SMS AWEI to 800 19 19 000 and we will call you back. 
*To check Your status call 1909 from your mobile or visit

3. Help Desk

Coming Soon.
Help desk 

4. Existing Order related Queries / Complaints

Please login to your account and use Submit Tickets, Please click here - Submit Ticket

5. Partner with Us.

Please fill your contact details and we will get in touch with you. 

Our Location
800 19 19 000

Opening Times
10 Am To 7 Pm

Contact Form